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FrequentlyAsked Questions
What do I get with a Woomi device?
Each Woomi disposable vape comes pre-filled, pre-charged, and ready to use—no setup required.
Are Woomi devices rechargeable?
Only selected models like the Space 18000 and Halo 15000 come with a rechargeable battery. Check product details before purchase.
What is the difference between Woomi 2500, 6000, and 18000 puffs?
Each model offers a different puff capacity, battery size, and number of flavour refills. Higher puff models usually come with adjustable airflow and longer battery life.
How do you calculate puff count?
Puff count is based on lab testing. Actual results may vary depending on the length and frequency of your drags.
How long does a Woomi device last?
It depends on your usage. A 2500 puff device can last 4–7 days for light to moderate users, while an 18000 puff can last up to 3–4 weeks.
Is there nicotine in Woomi products?
Yes, most Woomi devices contain 5% nicotine. Always check the product description for exact nicotine content.
How do I return or exchange a product?
If you receive a faulty product, reach out to us within 3 days of delivery. For more, visit our Returns & Refunds page.
Why do I need to verify my age?
Woomi only sells to customers 18+. Age verification ensures we comply with legal and safety regulations.